Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-robstown-texas.primarycareaid.com (hereafter referred to as “Home Care Services Robstown Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the data of our website visitors, users, and subscribers, ensuring compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, apps, or services linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user for any of our applications or services, we collect and process your personal information to manage your account and provide the requested services.

  2. Visiting Our Websites: Every time you access our websites, we may collect data about your visit, including page views, unique visitors, and browser interactions, for analytics and improvement purposes.

  3. Communication: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, customer support, or updates about our services. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

We collect various categories of personal data, including:

  • Account and Profile Information: This includes usernames, passwords (hashed and salted), names, email addresses, and any other information you choose to provide when setting up an account with us.

  • Payment Details: We securely process payment information, such as credit/debit card numbers, billing addresses, and transaction history, to facilitate purchases and subscriptions.

  • Financial Information: We may collect data related to your financial status or history if you choose to provide it for specific services or promotions.

  • Purchase History: Details of products or services purchased from us, including quantities, prices, and delivery information.

  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information may be collected to improve our app’s performance and for analytics.

  • Location Data: If you opt-in, we can access your location data to provide location-based services or personalized content.

  • Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.

  • Social Media Information: If you choose to log in through social media accounts, we may receive data from those platforms about your social media activity.

  • Product Interaction Data: Details of how you interact with our products or services, including preferences, usage patterns, and performance metrics.

We obtain this information through direct user input, automated systems, and third-party service providers who assist in data collection and processing.

Cookies

Cookies are small text files placed on your browser by websites to enhance user experience. Our use of cookies includes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation work correctly.

  • Preference Cookies: Used to remember your preferences, language settings, and custom settings for improved usability.

  • Analytics Cookies: These track website usage, provide analytics data, and help us understand how our sites are used, allowing us to enhance our content and services.

Users can manage or opt-out of non-essential cookies through our Cookie Manager. For more information about cookies, please refer to our Cookie Policy.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing services and managing accounts
  • Complying with legal requirements
  • Ensuring secure transactions
  • Analyzing website performance and user behavior

Once the retention period expires or when you request deletion, we will securely delete or anonymize your personal data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.

  • Rectification: The right to correct or update inaccurate or incomplete personal data.

  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.

  • Restriction: The right to limit the processing of your personal data, in specific situations.

  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.

  • Objection: The right to object to the processing of your personal data for certain purposes.

  • Non-Discrimination: You may not be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact’ section below. We will respond to your request within the legally required time frame.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

If you have any questions regarding data privacy, how we use personal information, or if you wish to exercise your rights under the applicable data protection laws, please contact us at:

  • Email: [email protected]
  • Address: Home Care Services Robstown Texas, [Street Address], [City, State, ZIP Code]

We appreciate your trust in providing personal data to us, and we are committed to protecting it.